Professional Experience
Experience supporting and securing enterprise IT environments through infrastructure administration, automation, cloud technologies, and proactive technical operations.
Systems Administrator
Catholic Crosscultural Services is a non-profit organization providing settlement, employment, immigration, and community support services across the Greater Toronto Area. As Systems Administrator, I supported and secured enterprise infrastructure by managing Microsoft 365, Windows Server, Active Directory, networking, firewalls, backups, and endpoint environments while improving operational efficiency through automation and infrastructure optimization.
IT Support Specialist
Haycor Computer Solutions is a Managed Services Provider delivering IT support, cloud infrastructure, cybersecurity, and managed technology solutions for businesses across the Greater Toronto Area. As IT Support Specialist, I supported physical and cloud infrastructure, deployed and maintained business applications, monitored production environments, and worked with technologies including Azure, Windows Server, IIS, SQL Server, virtualization platforms, and PowerShell automation.
Tier II Field IT Technician
Apogee IT Services, now part of Supra ITS, was a Managed Services Provider delivering IT infrastructure, cloud, networking, and cybersecurity solutions for businesses across multiple industries. As Tier II Field IT Technician, I provided onsite and remote support for client environments, managed networking and infrastructure systems, supported cloud and server deployments, and worked with technologies including Windows Server, Azure, VPNs, firewalls, Microsoft 365, and PowerShell automation.
Field IT Technician
RTC Managed Services provides managed IT, infrastructure, cloud, and cybersecurity solutions for businesses across multiple industries. As a Field IT Technician, I handled onsite and remote support, configured networking equipment including firewalls and switches, managed Active Directory environments, and assisted with troubleshooting, security monitoring, and infrastructure maintenance.
Formal Education
Formal education and continuous self-learning that built my cybersecurity foundation.
Computer Engineering Diploma
Graduated with Computer Engineering 2 year diploma with knowledge about networking, operating systems, computer hardware, Active Directory, and enterprise infrastructure setup.
Industry Certifications
Formal education and continuous self-learning that built my cybersecurity foundation.
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Associate (CCNA) is a foundational networking certification that validates knowledge and skills in network fundamentals, IP connectivity, security fundamentals, automation, and programmability. It demonstrates the ability to install, configure, operate, and troubleshoot medium-sized routed and switched networks.
Certified Ethical Hacker (CEH)
Certified Ethical Hacker (CEH) is a cybersecurity certification that validates knowledge and skills in ethical hacking, penetration testing, vulnerability assessment, and security analysis. It demonstrates the ability to identify and exploit vulnerabilities in systems and networks while adhering to ethical guidelines.
CompTIA Security+
CompTIA Security+ is a globally recognized cybersecurity certification that validates foundational knowledge and skills in network security, threat management, cryptography, identity management, and risk management. It demonstrates the ability to secure systems, networks, and data against cyber threats.